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Shaping your Change Management Process

Implementing minor or major reforms that will have a significant impact on your Business, requires a Change Management Process. Below I have listed some rules to assist you in shaping that plan.

  • Manage and deliver programs that achieve significant benefit to your business within a clearly defined time frame.
  • Address any potential people-side risks and anticipated points of resistance and develop specific plans to mitigate concerns.
  • Apply a structured change management approach and methodology for the people side of change caused by projects and change efforts.
  • Ensure that readiness assessments are conducted with situational awareness of the details of the change and the groups being impacted by the change.
  • Develop a strategy based on a set of actionable and targeted change management plans (include change leadership plans, communication plans, education and training plans and a resistance management plan).
  • Support the creation of the measurement systems to track adoption, utilisation and proficiency of individual changes to meet the activities of the overall project plan.
  • Ensure a strong relationship with other group-wide specialists in the formulation of particular plans and activities to support the project.
  • Coordinated, consolidated and timely reporting of the project to all stakeholders is essential.

A business should possess a long-term strategy to build a simpler and stronger business by focussing on simplicity, productivity and agility in enabling the business to adapt quickly to ongoing and recent changes in the environment.

As the business changes there will be a need for holistic, employee-centric views that supports people through any changes to their business environment. Building a coordinated change management capability will ultimately ensure that you have a joined-up approach across the enterprise to manage change.

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